Frequently Asked Questions
Everything you need to know about our luxury-inspired fragrances.
How are your scents so affordable compared to luxury brands?
We cut out the 'prestige tax' by eliminating celebrity endorsements, expensive licensing fees, and unnecessary packaging. We focus entirely on the quality of the juice inside the bottle.
Are your fragrances vegan and cruelty-free?
Yes, all Dossier perfumes are 100% vegan, cruelty-free, and formulated without parabens or phthalates, adhering to the highest safety and ethical standards.
What is your return policy if I don't like a scent?
We offer a risk-free trial. If you are not completely satisfied with your fragrance, you can return it within 30 days for a full refund, no questions asked.
How long does the fragrance last on the skin?
Our scents are formulated as Eau de Parfum (EDP) with high concentrations of essential oils, typically providing a scent longevity of 6 to 8 hours depending on the specific notes.
Do you ship internationally?
Currently, we ship to the United States, Canada, and select European countries. Shipping times vary by location but generally take 3-7 business days.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 1 hour of placement by contacting our support team.